Understand the telecommunications services and effectively manage the costs of those services. We explains in nontechnical language the most common telecom technologies and services in today’s marketplace. These services fall into four categories: local, long distance, data, and wireless services. Each service offering has its own unique type of bill
Monday, February 11, 2008
The payphone surcharge
Prior to the Telecom Act of 1996, payphone owners received no compensation for 800 calls from their payphone. Their $1,000 payphone equipment was being used for free, and the “free caller” tied up the phone, preventing a paying customer from using it. Today, this has changed. If a caller dials an 800 number from a payphone, the long-distance carrier handling the call must pay the payphone owner $0.28 for each call. This small amount of revenue slowly trickles in, but in the high-overhead payphone business, revenue from the surcharge makes all the difference.
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